Nationwide experience, local expertise.
Ethical, transparent, and cost-effective.
Industry-specific talent community specialization.
Over 25 years of human capital consulting experience.
Founded in 1998, Houston-based ICON Information Consultants has more than 6,000 employees in 50 states and across Canada providing services to a variety of clients, across all industry sectors. The ICON group of companies offers a portfolio of consulting and professional services. Our consultants have unique perspectives on business challenges that allow us to deliver consistent results for managing and deploying technology solutions. ICON is an award-winning, women-owned, and WBENC certified business with over $740 million in annual revenue.
As a certified Women’s Business Enterprise (WBE) in both the U.S. and in Canada, ICON has been recognized as an outstanding, award-winning company on a local and national level. ICON has gained its superior reputation by being customer service driven, responsive, thorough, and ethical. We have created a company culture that sets a new standard for customer service and is committed to providing the highest value to both our clients and our consultants through price, performance, and quality. Our Recruiters and Sales Teams are considered experts in their field, providing the highest quality consultants and practical, cost-effective staffing solutions. It is our goal to develop lasting relationships with both our clients and our consultants to continue to exceed expectations in a dynamic marketplace.
To assist our customers in optimizing their total workforce, through sourcing the best talent. providing top-notch Independent Contractor compliance services, and delivering fully managed project-based solutions; while providing ethical, strategic, and cost-effective results, regardless of our customers’ geographic location.
To free our customers from the stress of sourcing, vetting, and managing the best talent, with integrity and ethics, and value for money, all the while ensuring that our candidates receive the best job search and onboarding experience available.
ICON employees are focused on the customers; this focus shows in our employees have a very strong work ethic. The culture is based upon:
-Integrity -Team Work
-Client Focused -Empowered
ICON’s Supplier Diversity Program covers our service area across the U.S. and Canada, and is overseen by ICON’s Founder and CEO, Pamela O’Rourke. Pamela firmly believes that supporting other women in business is imperative, as she has encountered the glass ceiling first hand, and pushed through it to ensure that she remains at the top of our clients’ lists. ICON utilizes an active supplier diversity program that requires the use of Minority/Women Business Enterprise companies whenever possible.
Through Pamela’s participation with organizations such as WIPP, WBENC, WBCS and C200, she has provided sponsorship at conferences, retreats, business fairs, and industry events. Pamela has also contributed over $750k in sponsorships to WBE events over the last 20 years. As a well-known member within WBE circles, Pamela is regarded as a generous, loyal, and steadfast supporter of her fellow women entrepreneurs.
PAMELA O'ROURKE, FOUNDER AND CEO
When Pamela initially formed the company in 1998, she was the sole employee. However, with her entrepreneurial spirit and understanding of how to grow a business, Pamela grew ICON into a thriving organization with thousands of employees across the United States and Canada.
With more than 20 years of IT knowledge and experience, Pamela has performed all aspects of client integration, network engineering, infrastructure, project management, application development, training and documentation. She earned her BBA in Information Systems and Management from the University of Houston. Consequently, she is able to understand the client’s needs and match qualified technical consultants accordingly, significantly increasing the success of the business.
Named as an Ernst & Young “Entrepreneur of the Year®” and recently selected as an Houston Business Journal's Most Admired CEO Honoree, Pamela thrives on being a mentor and leads by example. She believes that giving back is an important strategy; one which she demonstrates through her continuous support of women-owned companies. Pamela is a past National Board Member of Women Business Enterprise National Council (WBENC) and a past Board Member for Women’s Business Council-Southwest (WBCS). She is a current board member of Women Impacting Public Policy (WIPP) and University of Houston Board of Visitors. In addition, Pamela is a member of Committee of 200 (C200).
In her free time, Pamela enjoys cheering on her alma mater’s University of Houston Cougars.
TIM O'ROURKE, MANAGING DIRECTOR
With more than 20 years of IT consulting and human capital experience, Tim serves as the Managing Director of ICON. He has a deep understanding of business consultancy and staffing which brings a fresh perspective to our clients’ complicated business problems. Tim holds his BS in Electrical Engineering from the University of Houston. He spent more than 10 years with Lyondell/Equistar providing the organization with support and solutions. His process engineering background has resulted in documented repeatable procedures that have been key in creating operational efficiencies, effectiveness, and accuracies. Of course, Tim never stops assessing how ICON operates and how innovation can improve the client experience. Tim’s dedication to remaining innovative exemplifies his commitment to the “ICON way”.
KONRAD NOVICKE, COO
Konrad Novicke, ICON’s COO, holds his BBA in Accounting from the University of Houston. As an 22-year ICON veteran, Konrad started out as an ICON Accounting Clerk, moving up to Operations Manager, and finally, Chief Operating Officer. His tenure and promotion history give him a unique understanding of the business and the industry. He oversees the day-to-day ICON operations, including business control, business services, accounting, risk and internal audits, insurance, and tax functions. His expertise in accounting and payroll software platforms has resulted in greater efficiencies across the organization. Through his leadership, Konrad aligns and enhances business performance; delivering insight, strategic planning, departmental operational synergies, and financial management services.
AMBER BUCKHEISTER, SVP - COMPLIANCE AND STRATEGY
Amber L. Buckheister is a highly accomplished professional with extensive courtroom experience and specific expertise in the area of wage and hour litigation. As the Senior Vice President of Compliance and Strategy at ICON Consultants, Amber plays a pivotal role in ensuring regulatory adherence and driving strategic initiatives for the company. With a proven track record of representing clients in the staffing industry, she possesses a deep understanding of industry regulations and best practices. Amber's strong leadership skills and strategic mindset enable her to develop and implement effective compliance programs while aligning them with ICON Consultants' overall business strategy. Her commitment to excellence and longstanding passion for delivering exceptional results for her clients make her an invaluable asset to the organization.